{"id":3,"date":"2026-07-09T17:31:00","date_gmt":"2026-07-09T14:31:00","guid":{"rendered":"https:\/\/justar.md\/?page_id=3"},"modified":"2026-08-31T13:07:52","modified_gmt":"2026-08-31T10:07:52","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/justar.md\/en\/termeni-si-conditii\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-a7ae899 e-flex e-con-boxed e-con e-parent\" data-id=\"a7ae899\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ab0fccc e-con e-atomic-element e-flexbox-base e-ab0fccc-b903404\" data-id=\"ab0fccc\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"ab0fccc\">\n    \t\t\t<span class=\"e-71b9cab-7b923b3 e-paragraph-base\" data-interaction-id=\"71b9cab\" data-e-type=\"widget\" data-id=\"71b9cab\"><a target=\"_blank\" href=\"https:\/\/termify.io\/privacy-policy-generator\">Privacy Policy<\/a><\/span>\n\t\t\t\t\t<h1 data-interaction-id=\"2873d8f\" class=\"e-2873d8f-09951d7 e-heading-base\" data-e-type=\"widget\" data-id=\"2873d8f\">Termeni \u0219i Condi\u021bii (Protec\u021bia Datelor)<\/h1>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cf52bf elementor-icon-list--layout-inline elementor-align-start elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8cf52bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/justar.md\/en\/termeni-si-conditii\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Privacy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-2de96435 e-flex e-con-boxed e-con e-parent\" data-id=\"2de96435\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5c3eea6 e-con e-atomic-element e-flexbox-base\" data-id=\"5c3eea6\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5c3eea6\">\n    \t\t<div class=\"elementor-element elementor-element-2f805d4 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2f805d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5><span style=\"text-decoration: underline;\"><em>Last updated: August 31, 2026<\/em><\/span><\/h5><h3><strong>1. Purpose of this document<\/strong><\/h3><p>This document governs the terms of use of the website justar.md, as well as the manner in which Justar collects and processes personal data of website visitors, clients, and other data subjects, in connection with the services provided: physical security, technical security systems, video surveillance, alarm monitoring (certified PRO Ajax partner), personal and VIP protection, secure escort and transport, event security, and detective services. By accessing and using the website, you confirm that you have read and understood these terms.<\/p><h3><strong>2. Operator identification details<\/strong><\/h3><p>Justar Security Agency <strong>IDNO:<\/strong> <span style=\"text-decoration: underline;\">1002600037470<\/span> <strong>Address:<\/strong> <span style=\"text-decoration: underline;\">Street Podgorenilor 91a, Chi\u0219in\u0103u, Republica Moldova<\/span> <strong>Phone:<\/strong> <span style=\"text-decoration: underline;\">079 900 300<\/span> <strong>Email:<\/strong> <span style=\"text-decoration: underline;\">office@justar.md<\/span><\/p><p>Justar operates legally in the security and protection services market of the Republic of Moldova, holding <strong>IGP License<\/strong> <span style=\"text-decoration: underline;\">Nr. P-0101\/2026<\/span> and all authorizations required under applicable law.<\/p><h3><strong>3. Services described on the website<\/strong><\/h3><p>The website justar.md presents Justar's services. Information on the website (indicative prices, package descriptions) is provided for information purposes only \u2014 exact terms are established through a contract signed between JUSTAR and the CLIENT.<\/p><h3><strong>4. Use of the website<\/strong><\/h3><p>You agree to use the justar.md website only for lawful purposes and not to undertake actions that could affect its proper functioning.<\/p><p><strong>Intellectual Property:<\/strong>: the content of the website belongs to JUSTAR or is used under legal right, and is protected by copyright legislation.<\/p><h3><strong>5. Processing of Personal Data<\/strong><\/h3><p>JUSTAR processes personal data in accordance with <u>Legea nr. 195\/2024<\/u> on the protection of personal data. The manner of processing differs depending on the service provided, as set out below.<\/p><h3><strong>5.1 Website visitors and quote requests<\/strong><\/h3><p><strong>What we collect:<\/strong>through the \"Request a personalized quote\" form or through direct contact (phone, email, Messenger, Viber, WhatsApp), we collect name, phone number, email address, type of property\/site, and other information voluntarily provided.<\/p><p><strong>Purpose<\/strong>: to respond to your request, to prepare a quote, to carry out a potential contract, and \u2014 only with your explicit consent \u2014 for marketing communications.<\/p><p><strong>Legal basis<\/strong>: consent, pre-contractual measures taken at your request, and Justar's legitimate interest in responding to inquiries received.<\/p><p><strong>Retention period<\/strong>: for the duration of processing the request; if you become a client, for the duration of the contract plus the period required by accounting and financial legislation; if no contract is concluded, the data is deleted within a reasonable time, no later than 24 months from the last interaction.<\/p><p><strong>Messenger\/Meta channel<\/strong>: through conversations initiated via Facebook\/Instagram ads, we collect exclusively name and phone number. This data is manually transferred to the internal CRM system and is not retained long-term on the Meta platform.<\/p><h3><strong>5.2 Clients of physical security, technical security, and alarm systems<\/strong><\/h3><p><strong>What we collect:<\/strong>: identity document and a document confirming ownership or tenancy of the property, required to conclude the contract and correctly configure the service.<\/p><p><strong>Purpose<\/strong>: correct identification of the service beneficiary, verification of the right to request installation of security systems on a property, and contract performance.<\/p><p><strong>Legal basis<\/strong>: contract performance; legal obligation (IGP licensing requirements).<\/p><p><strong>Access<\/strong>: the data is accessible exclusively to Justar personnel directly involved in managing the contract, and to the client.<\/p><p><strong>Retention period<\/strong>: for the duration of the contract plus the period required by accounting\/financial and licensing legislation.<\/p><h3><strong>5.3 Video surveillance<\/strong><\/h3><p>JUSTAR installs and actively monitors video systems at client premises, under a separate contract.<\/p><p><strong>What we collect:<\/strong>: video footage captured at the client's premises.<\/p><p><strong>Regim de stocare<\/strong>: Justar <strong>does not continuously archive<\/strong> the video stream. Only the segment corresponding to a relevant event (alarm, incident, confirmed offense) is automatically extracted and retained, at which point the response unit is also dispatched.<\/p><p><strong>Storage location<\/strong>: internal Justar server, without cloud hosting and without third-party intermediaries.<\/p><p><strong>Disclosure<\/strong>extracted footage is not disclosed to third parties, except law enforcement authorities (police), and only upon an official request.<\/p><p><strong>Legal basis<\/strong>: performance of the monitoring contract; legitimate interest and legal obligation regarding the identification and reporting of security incidents.<\/p><p><strong>Retention period for extracted segments<\/strong>:--, except for cases under investigation, in which case the footage is retained for the duration of the proceedings.<\/p><h3><strong>5.4 VIP protection, escort and secure transport, event security<\/strong><\/h3><p>These services require a high level of confidentiality. Data related to the schedule, route, or presence of the protected person is handled with maximum discretion, communicated strictly between Justar and the client, and is not retained beyond the operational necessity of the assignment.<\/p><p><strong>Legal basis<\/strong>: contract performance; legitimate interest in protecting the person's security.<\/p><p><strong>Retention period<\/strong>: strictly for the duration of the assignment; no route records are kept after its completion, except for mandatory contractual documents.<\/p><h3><strong>5.5 Detective services<\/strong><\/h3><p>Detective services are provided, as a rule, to corporate clients (verification of business partners, investigation of suspected internal fraud), within the limits permitted by applicable law.<\/p><p><strong>What we collect:<\/strong>: information obtained from public and observable sources (behavior, physical presence in public spaces), as well as data accessed from official public registers (e.g. date.gov.md, instante.justice.md, and other similar public sources).<\/p><p><strong>Legal basis<\/strong>: the legitimate interest of the client (verification of business partners, fraud prevention), within the limits and subject to the safeguards provided by Law No. 195\/2024 for data subjects who have not given direct consent. The investigated individual is not informed in advance, given the specific nature of investigative activity, to the extent permitted by law.<\/p><p><strong>Outcome<\/strong>: the final report is delivered exclusively to the client who commissioned the service.<\/p><p><strong>Retention period<\/strong>: after the report is delivered to the client, Justar completely deletes any internal notes and drafts used during the investigation process. No copy of the report is retained by JUSTAR.<\/p><h3><strong>5.6 Data recipients (general)<\/strong><\/h3><p>Data is not sold and is not transferred to third parties for commercial purposes. It may be shared with:<\/p><ul><li>Technical service providers strictly necessary for the website's operation: hosting (Hostinger, server located in the European Union), under contractual confidentiality obligations.<\/li><li>Meta platform (Facebook\/Instagram), exclusively for managing conversations initiated by the user through ads or Instant Forms.<\/li><li>Law enforcement authorities, exclusively upon an official request (e.g. video footage, in cases of criminal offenses).<\/li><\/ul><p>JUSTAR does not transfer personal data to states outside the European Union or the Republic of Moldova, except for the standard technical processing carried out by the Meta and Google platforms, in accordance with these providers' own compliance policies.<\/p><h3><strong>5.7 Your rights<\/strong><\/h3><p>Under <u>Legii nr. 195\/2024<\/u> on the protection of personal data, you have the right to: request access to your data, request rectification or erasure of it, object to processing, withdraw your consent at any time (without affecting the lawfulness of processing carried out before withdrawal), and lodge a complaint with the supervisory authority.<\/p><p>To exercise these rights, you may contact us at office@justar.md or 079 900 300.<\/p><p><strong>Supervisory Authority:<\/strong>: National Center for Personal Data Protection (<span style=\"text-decoration: underline;\">datepersonale.md<\/span>).<\/p><h3>\u00a0<\/h3><h3><strong>6. Cookies and Analytics Tools<\/strong><\/h3><p>The website uses technical cookies necessary for proper functioning, and traffic analytics cookies through <span style=\"text-decoration: underline;\">Google Analytics<\/span>, in order to understand how the website is used. You can control or disable cookies through your browser settings or, where available, through the cookie consent banner displayed on your first visit.<\/p><h3><strong>7. Limitation of Liability<\/strong><\/h3><p>JUSTAR makes reasonable efforts to ensure that the information on the website is accurate and up to date, but does not guarantee the absence of errors. JUSTAR is not liable for indirect damages resulting from the use of the website or its temporary unavailability.<\/p><h3><strong>8. Amendments to these terms<\/strong><\/h3><p>JUSTAR may periodically update this document, in particular as a result of legislative changes. The date of the last update is displayed at the top of the page.<\/p><h3><strong>9. Governing law<\/strong><\/h3><p>These terms are governed by the legislation of the Republic of Moldova. Any dispute shall be settled amicably or, if this is not possible, by the competent courts in Chi\u0219in\u0103u.<\/p><h3><strong>10. Contact<\/strong><\/h3><p>For any questions regarding these terms or your personal data: <strong>Email:<\/strong> <span style=\"text-decoration: underline;\">office@justar.md<\/span> <strong>Phone:<\/strong> <span style=\"text-decoration: underline;\">079 900 300<\/span> <strong>Address:<\/strong> <span style=\"text-decoration: underline;\">Strada Podgorenilor 91a, Chi\u0219in\u0103u<\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Termeni \u0219i condi\u021bii de utilizare a site-ului justar.md \u0219i informa\u021bii privind prelucrarea datelor cu caracter personal de c\u0103tre Justar.<\/p>","protected":false},"author":1,"featured_media":3651,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/justar.md\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/justar.md\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/justar.md\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/justar.md\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/justar.md\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":22,"href":"https:\/\/justar.md\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":4103,"href":"https:\/\/justar.md\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/4103"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/justar.md\/en\/wp-json\/wp\/v2\/media\/3651"}],"wp:attachment":[{"href":"https:\/\/justar.md\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}